As the IT systems are externalized picking the right cloud service provider is a very important decision to make since it can affect your company’s success in the long-term run. Finding a cloud service provider is important like finding a good telecom company and cable internet provider for your company.
The availability of the cloud service provider in the market is large in number and since each cloud service provider is different it makes the selection of a suitable cloud service provider a complicated process , there are giant companies like amazon , Google to smaller companies that provide cloud services. So, how to select a cloud service provider? This is a question that is on the mind of most people to find an answer for this question. We have listed a few key factors that will help you find a cloud service provider that is suitable for you and your company.
Testimonial and Standard:
The provider’s standard and quality assurance is a category through which you can shortlist your services and make a decision.
For example suppliers with certifications like the government’s cyber essential scheme and iso 2700 have a great security so they are suggested to be looked at if security is a priority.
There are many certifications and standards available , organisations like cloud security alliance , ISO ( for security ) , DMTF, IEEE ( for cloud) , and COBIT, ITIL (for operations) provide certifications, standards and practice guidance.
Understand the security measures are offered by each provider to preserve your applications and data, and the mechanisms that they use.
To do so, Make sure that the specific areas that each party is responsible for is completely understood by you.
Security is an important concern in the cloud service that is provided by the provider so it is important to know answers as detailed as possible to explicit questions that relate to your specific concerns.
To find the best company look at what security features are offered free by each vendor and the additional paid service available provided by the provider themselves and look for where you might need a third party technology as supplement , there are few companies that simply list their paid products and security features on their websites under the security section which makes the process easy for the consumers.
While choosing a cloud service provider always think about how the architecture is going to be incorporated into your company’s workflow both present and in the future, for If your company relies more on the apple services then look for vendors that are ease of consolidation and integration by them.
You must also look at the storage architecture of the cloud while making your decision, different vendors may have similar architecture and offer storages to fit different needs even though they have different types of archival storages. These services offer different options for storing and retrieving the data – frequently and infrequently, infrequent types may cost less but they do come with various restrictions.
Services Levels and Contracts:
The cloud service level agreements aka cloud SLAs are important to consider as they are considered essential when the business is very strict in terms of capacity , availability , support and responsive time . It is essential to establish a clear contractual relationship between the consumer and the cloud service provider. The consumer needs to be able to trust the cloud provider. The legal agreements must be made to back you up when something goes wrong in your way to protect the company. There are few telecommunication companies that have tie ups with cloud service platforms and provide services that may help the consumers at certain levels.
Examine a service provider protection and information processing practises, specifically those that pertain to data security requirements. Ascertain that access to data, data location and authority, security, and usage/ownership rights are all adequately protected. Examine your contingency and disaster recovery plans. Examine data migration strategies to see if exchangeable data could be affected if you intend to remove.
Various cloud platforms will demand you to manage certain support services and these services support different integrations with various other services, so you will most likely have to spend time in looking for the one that will be suitable for you the most . Make sure the cloud service provider offers an easy way to integrate with the services that are vital to your organization.
Also determine how much time and efforts it will take to manage the cloud infrastructure before making a final decision on choosing your cloud service provider.
Cost and Support
The support from the service provider is an important aspect that needs to be considered, how quick is it to get support and how simple is the support needs to be considered. Some providers will only provide you support through a call center, so make sure to ask for the form and level of the support that you will get before choosing a cloud provider.
Before making a decision check the price and costs that are demanded by the cloud service provider, compare with different service providers to find the suitable one.
Strict liability, intellectual property law, liability limits, and guarantees can all be common words in suppliers’ agreements. The criteria pertaining to each, indeed, should be investigated. These safeguards are often the most contentious, since consumers seek to minimise their vulnerability to future information security lawsuits after a violation, while providers try to restrict their responsibility in the event of a claim.
Productivity & Efficiency:
There are also many approaches for assessing a network supplier’s quality.
Next, compare the service provider’s results over the last 6-12 months to their SLAs. Any service providers make the entire process public, but others can offer it upon request.
Expect any downtime: it’s unavoidable, and any cloud service will face it at some stage. What matters would be how the provider handles the outage. Check that the tracking and reporting resources available are appropriate and that they can be incorporated with your comprehensive reporting and analysis processes.
Recognize and verify all the accreditations and requirements they comply to, and therefore what their clients feel about them being in case reports and reviews, when assessing industry provides.
To stop clamping, think long-term. Avoiding proprietary technology and having a straightforward escape plan would save you a lot of time and money in the long run.
Begin taking the opportunity to build functional SLAs and implied warranties; they’re the best way to guarantee that the facilities can be offered as planned.